We now accept online orders and payments! | Kingdom Firewood

We are very excited to announce that we can now accept online orders and payments through our website! We hope that this makes it easier for some of our customers to order and pay for their firewood. Despite our new online presence we are still more than happy to take orders over the phone, by email or through Facebook and Instagram.

The Kingdom Firewood team have been working closely with our website developer at Portal Technologies to make sure that we offer the very best customer experience when ordering firewood through our website. Allan at Portal technologies has worked hard to ensure that our website works efficiently and effectively and we think he has done a great job! Portal technologies are a small Scottish business based near Falkirk who specialise in IT, Web design and Marketing. We can’t recommend them enough to anyone who is thinking about building a website or would like help improving their current website.

We wanted to make sure that our customers felt safe online when paying through the Kingdom Firewood website and that is why we have opted to use SagePay. Sage Pay are one of the biggest payment providers in the world and adhere to very strict guidelines surrounding online security. We do not have access to any of our customers card payment details as this is all handled safely and securely through Sage Pay.

Whilst we are excited to have launched this new part of our business we totally understand that some customers would prefer to pay for their logs with cash on delivery or via BACS and we have no problem with this. We are a small business and we are happy to be flexible with payment methods to suit our customers needs. The same is true of our ordering process.

To celebrate our new online ordering and payment system we are offering all our customers the chance to save £10 at the checkout when they order over £100 through the website. Simply use coupon code NEW10 . This offer is valid until Monday 19/08/19.

This is my 2nd delivery of your great logs and it proves the 1st delivery was no fluke! Great product, great service, good price. Your delivery and stacking service with a smile is simply the best. I’ll be back as the nights draw in! Thank youDavid - September 2020
Unbelievable quality wood absolutely the best we have ever used and the customer service is again unbelievable they always seem to go the extra mile to look after the customer Laura and Callum you are the best. If your looking for wood then look no further than kingdom firewood.Chris - April 2020
Kingdom Firewood were recommended by Kinross Stoves, the people who installed our woodburner. Literally a week after moving in I called Callum and he arrived two days later, it was the middle of December, our house is in the middle of nowhere and with him he brought a large bag of beautiful kiln dried wood, firelighters and kindling. We have never used anyone else's firewood, why would we, it's brilliant. The wood is the perfect size, the kindling is large wood chips and catches really quickly, and now they have coffee logs which whack out so much heat. Callum has since chopped down some trees in our wood and the whole company continues to provide such excellent customer service. So from our first visitor 2 years ago to our regular supplier, I can honestly say, best decision ever to pick up that phone and order my wood from Kingdom Firewood. Thank you Callum and team - you're awesome!Janieann - February 2020
I just wanted to say that you provide an excellent service - delivery driver was very friendly and helpful, logs are great and, in particular, I value the stacking service since I often have a sore back.Catherine - April 2020
We wanted to try a local business instead of an online supplier and we have not been disappointed! The level of service that we received from the initial phone call to delivery was fantastic. Our wood store is at the back of our house, down a narrow gravelled lane which was not a problem and made stacking the logs a lot easier. Thank you Kingdom Firewood we will be back!Mike - February 2019
Hi, Just want to say the wood is fantastic. Can't believe the difference from what we were burning before!Barry - January 2020
Great service , prompt delivery, small enough van to get right up our gravel drive to drop the wood off. Callum even dragged the bag into our garage for me! Highly recommend!Heather - January 2019
Absolutely fantastic, ordered from Australia to ensure my brothers fire was welcoming on my arrival Xmas eve!! Can't recommend them highly enough!Gail - December 2018
Fantastic quick service and great wood too. We've had 2 bags since before Christmas and just now need to order our 3rd. This is our only form of heating as we don't have central heating.Diane - February 2018
Great quality wood, high heat output, great service and very friendly.Mark - January 2019
Above and beyond. Had a silver birch removed from our garden that was blocking light. Tree is gone and no mess as Callum and his team took care of everything. Lovely service with a smile, thanks again – would highly recommend!Clare - September 2019
Placed our first order today and promptly received delivery today too. Really pleasant and chatty and very accommodating to where the logs needed to go. The logs are a good size and burn well with a good heat output too. Definitely will order again when supply is running low!Sharon - February 2018
Superb service, swift and accurate delivery, great communication and brilliant wood! First class service. Highly recommended.Nick - September 2019
Kingdom Firewood are fantastic, they have the best kiln dried hardwood logs in the area, deliver right to your door with no trouble at all, I have used them a few times now, would definitely recommend!Natalie - October 2019
My Christmas tree has just been delivered by Kingdom Firewood, looks fantastic! I'm very happy with it. Delivered and installed efficiently by the boys at Kingdom. Can't wait to get started with the decorating!Nicky - December 2019
Second time we called on Callum and, as before, he did a great job. This time he removed a conifer so carefully and not disturbing any plants around it.Lyn - May 2017
Callum and his team have been brilliant they have taken down about 20 trees in our heavily wooded garden. Callum was always there giving advice and ideas around what we needed and how it would look . They did an excellent job. Clean up and stump removal was all completed as planned. Despite all kinds of weather they were there , working hard . I had them back again to tidy up some of my hard woods as well and I couldn’t fault anything they have done . Callum was very communicative during this whole process keeping me informed of dates , times And advice if they came across something that didn’t look as good as it should . I would Highly recommended them for anyone . Great team , great knowledge and just an all round great service .Helen - March 2021

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