• By placing an order with the buyer agrees to be bound by these terms. If you do not accept these terms, you may not use this site or access or display any of the information made available to you at this site.
  • shall sell and the buyer shall purchase the products in accordance with any written, electronic or verbal order of the buyer which is accepted by
  • Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by shall be subject to correction without any liability on the part of


  • Prices are correct at time of publication.
  • All prices include VAT. VAT registration number: GB297733843
  • reserves the right to change any advertised prices at any time.
  • Errors and omissions are exempted.
  • All prices are in Great Britain Pounds Sterling.
  • Delivery charges will apply to some orders, they will vary dependent on the distance travelled from KY15 7TS to the specified delivery postcode. Always check with us to confirm correct charges apply.


  • By making a purchase on this web site you are making an offer to enter into a contract to purchase the goods which you have ordered. A binding contract is only formed upon our acceptance of your order.
  • To order goods you must be least 18 years of age.


  • reserves the right to refuse the supply of goods at its discretion at which point a full refund will be offered. We will refund any payments within 14 days.


  • All orders made through the online booking system must be paid for in full at the time they are placed.
  • accept on-line payments via SagePay with all major credit and debit cards, including Visa, MasterCard, Delta, Switch, Maestro included. No charge is made to a consumer for debit card payments.
  • If you wish to pay by bank transfer or by cash please call us on 07402882556 or email


  • All goods are offered subject to availability. always endeavour to have all products in stock, 365 days a year. If the situation arises that we do not have the stock available then we will contact the customer directly to discuss how best to proceed whether it be alternative products, a delayed waiting time or refund.
  • In the event of any product being unavailable, shall be relieved of any liability in connection with all such contracts or orders. In no case shall the company be bound to obtain or deliver Products from any other sources than those contemplated in the order.


  • shall be entitled to delay or cancel delivery or to reduce the amount delivered if it is prevented from or hindered in or delayed in manufacturing, obtaining or delivering the products by normal routes or means of delivery through circumstances beyond its control.


  • Under the Distance Selling Regulations you have a right to cancel your order for any item purchased on this website at any time before the goods are despatched, or within 7 days of receiving your goods and for a full refund excluding cost of return postage providing you take reasonable care of the goods whilst they are in your possession. This does not affect your statutory rights as a consumer.
  • If you wish to cancel your order at any time later than the 7 days following receipt of your goods there will be a restocking charge of 20%. You are welcome to return any items using your own courier or alternatively we can offer a collection and return service. The cost for return transport will be quoted on request.
  • We will refund your payment within 14 days of the goods being returned.
  • If you would like to cancel your order, please call, email or write to us at the address provided.


  • endeavour to deliver within 10 working days from receipt of your order. Deliveries will only be made Monday to Friday. All deliveries are subject to payment authorisation.
  • shall contact you directly via the telephone number or email address provided to confirm the delivery date. will be as flexible as we can to deliver the firewood at a day/time that suits you but cannot guarantee a specified day within the 10 day delivery window, especially during peak season.
  • will deliver the firewood to your home/business address and endeavour to drop the bags of firewood as close to your desired location as possible (log store/garage etc). Our delivery truck is reasonably small so can access narrow driveways/roads. The bags of logs are very heavy so can only be dragged a short distance. If you require the logs to be stacked away in your logs store there is an additional charge of £10 per bag and this must be ordered at the time of purchase, not at the time of delivery.


  • offer a full money back guarantee if a customer is not happy with the product delivered.
  • The customer must contact within 3 days of receipt of the delivery and give a reason as to why they require their money back. The product must still be at least 90% intact and in the bag delivered. If the customer has burnt or got rid of more than 10% of the product delivered, then have the right to refuse the refund.
  • will review the customers complaint as soon as possible and no longer than 5 working.days.
  • If it is agreed that the product is damaged/faulty/not as described then will collect damaged/faulty product from the customers address and take ownership of it again.
  • A refund will be processed immediately after the damaged/faulty product is back in the kingdom firewood shed.


  • All personal details that you give us are securely stored in accordance with the General Data Protection Regulation 2016/679. We do not supply or sell customers details to any outside organisation. We will endeavour to take all reasonable care, in so far as it is possible to do so, to keep all details of your order and payment secure, but, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.
  • All credit and debit card details are processed through SagePay and and Worldpay and their encryption procedures. They are not held in clear text on any web site.

  • Thank you for our Solo Stove! There really is little or no smoke! Would highly recommend!Alan - April 2021
  • This is my 2nd delivery of your great logs and it proves the 1st delivery was no fluke! Great product, great service, good price. Your delivery and stacking service with a smile is simply the best. I’ll be back as the nights draw in! Thank youDavid - September 2020
  • Unbelievable quality wood absolutely the best we have ever used and the customer service is again unbelievable they always seem to go the extra mile to look after the customer Laura and Callum you are the best. If your looking for wood then look no further than kingdom firewood.Chris - April 2020
  • Kingdom Firewood were recommended by Kinross Stoves, the people who installed our woodburner. Literally a week after moving in I called Callum and he arrived two days later, it was the middle of December, our house is in the middle of nowhere and with him he brought a large bag of beautiful kiln dried wood, firelighters and kindling. We have never used anyone else's firewood, why would we, it's brilliant. The wood is the perfect size, the kindling is large wood chips and catches really quickly, and now they have coffee logs which whack out so much heat. Callum has since chopped down some trees in our wood and the whole company continues to provide such excellent customer service. So from our first visitor 2 years ago to our regular supplier, I can honestly say, best decision ever to pick up that phone and order my wood from Kingdom Firewood. Thank you Callum and team - you're awesome!Janieann - February 2020
  • I just wanted to say that you provide an excellent service - delivery driver was very friendly and helpful, logs are great and, in particular, I value the stacking service since I often have a sore back.Catherine - April 2020
  • We wanted to try a local business instead of an online supplier and we have not been disappointed! The level of service that we received from the initial phone call to delivery was fantastic. Our wood store is at the back of our house, down a narrow gravelled lane which was not a problem and made stacking the logs a lot easier. Thank you Kingdom Firewood we will be back!Mike - February 2019
  • Hi, Just want to say the wood is fantastic. Can't believe the difference from what we were burning before!Barry - January 2020
  • Great service , prompt delivery, small enough van to get right up our gravel drive to drop the wood off. Callum even dragged the bag into our garage for me! Highly recommend!Heather - January 2019
  • Absolutely fantastic, ordered from Australia to ensure my brothers fire was welcoming on my arrival Xmas eve!! Can't recommend them highly enough!Gail - December 2018
  • Fantastic quick service and great wood too. We've had 2 bags since before Christmas and just now need to order our 3rd. This is our only form of heating as we don't have central heating.Diane - February 2018
  • Great quality wood, high heat output, great service and very friendly.Mark - January 2019
  • Above and beyond. Had a silver birch removed from our garden that was blocking light. Tree is gone and no mess as Callum and his team took care of everything. Lovely service with a smile, thanks again – would highly recommend!Clare - September 2019
  • Placed our first order today and promptly received delivery today too. Really pleasant and chatty and very accommodating to where the logs needed to go. The logs are a good size and burn well with a good heat output too. Definitely will order again when supply is running low!Sharon - February 2018
  • Superb service, swift and accurate delivery, great communication and brilliant wood! First class service. Highly recommended.Nick - September 2019
  • Kingdom Firewood are fantastic, they have the best kiln dried hardwood logs in the area, deliver right to your door with no trouble at all, I have used them a few times now, would definitely recommend!Natalie - October 2019
  • My Christmas tree has just been delivered by Kingdom Firewood, looks fantastic! I'm very happy with it. Delivered and installed efficiently by the boys at Kingdom. Can't wait to get started with the decorating!Nicky - December 2019
  • Second time we called on Callum and, as before, he did a great job. This time he removed a conifer so carefully and not disturbing any plants around it.Lyn - May 2017
  • Callum and his team have been brilliant they have taken down about 20 trees in our heavily wooded garden. Callum was always there giving advice and ideas around what we needed and how it would look . They did an excellent job. Clean up and stump removal was all completed as planned. Despite all kinds of weather they were there , working hard . I had them back again to tidy up some of my hard woods as well and I couldn’t fault anything they have done . Callum was very communicative during this whole process keeping me informed of dates , times And advice if they came across something that didn’t look as good as it should . I would Highly recommended them for anyone . Great team , great knowledge and just an all round great service .Helen - March 2021